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"I have worked with several debt collection agencies. None of them have the track record for recovering our payments from delinquent accounts like RSD!"

Why use a Collection Agency?

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Collection agencies can help you communicate, negotiate, mediate, calculate risk, and more.

Commercial Debt Collections

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Our commercial debt collections firm handles virtually all aspects of collection, from the initial demand for payment, all the way through complex litigation for those unfortunate few that choose to go this route. RSD has legal partner firms in every state that have decades of experience and specialize in creditors’ rights.

How to Collect Debt from a Delinquent Commercial Account

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At RSD, our staff has over 40 years of experience handling commercial and b2b debt collection. If you're having difficulty collecting on an unpaid claim, call today!

Making the Call: The First Step to Collecting on a Delinquent Account

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When you have a client who's been delinquent in their payments to your company, it's important to tread carefully to ensure your best chances of collecting your money.

The Broken Promise: The Next Step in Collecting on a Delinquent Account

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Now that you've had the conversation with your debtor, the work really begins. All debtors break promises. To keep that to a minimum is to have excellent follow-up.

Coping with Angry or Hostile Debtors When Collecting on a Delinquent Account

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You've taken a firm stance with your debtor about your expectations for payment. What do you do if, instead of cooperating, the debtor takes an aggressive posture?

Business Debt Collection in Person: The Final Step for a Delinquent Account

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If all else fails and if it is practical, the final step is to arrange a personal interview with the customer.

How Has Landing a Commercial Debt Collection Client Changed Since We Started?

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RSD has been in the commercial debt collection industry for more than 45 years, having started in 1975 when the world was a very different place.

Keeping Up With Compliances As a Commercial Collection Agency in Michigan

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One of the ways in which our industry has changed over the years is the increase in the number of consumer protection laws on both the federal and state level.

Why Is It So Important to Use a Kind Approach When Collecting Debt From Companies?

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At RSD, we have proven standards that have helped maintain a successful record of commercial debt collection and kept our valued clients coming back.

Maintaining a kind approach in commercial debt collection

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Last week we talked about how important it is to keep a calm, kind approach when collecting debt. That's not always easy to do.

When is it time to call a Commercial Debt Collection Agency?

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We've given our professional advice about the best ways to collect delinquent accounts. But there are some debts that are better left to the experts!

Commercial Collection: How old should a debt be?

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When should I place a delinquent commercial account for collection? The answer can be tricky, and can have some bearing on the amount you collect.