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What Does it Mean to be a Certified Agency by the CLLA?
There are only 26 CLLA certified agencies worldwide, and RSD is one of them!
⟩ Read More...RSD Praised by the CLLA
RSD was featured in a social post from the Commercial Law League of America.
⟩ Read More...Need Help Collecting Commercial Insurance Debt?
Looking for a debt collector in Michigan? The professionals at Ross, Stuart & Dawson have years of experience in commercial insurance collections.
⟩ Read More...Keep Moving with RSD! Transportation and Warehousing Debt Collection
The transportation and warehousing industry is expansive, and can make commercial debt collection complex.
⟩ Read More...Keep Your Manufacturing Company Running Smoothly with RSD
At Ross, Stuart and Dawson, commercial debt collection in the manufacturing industry is one of our areas of expertise.
⟩ Read More...Collection in the Employee Staffing Industry
RSD understands the complexities of your industry and the best ways to proceed in collection.
⟩ Read More...Collection in the Media Industry
Your media job depends on timely payments from advertisers, or it can stall progress in your fast-paced industry.
⟩ Read More...The Technological Changes in Collecting
Technology is constantly changing. Even in the world of collections, if you don’t keep up with tech updates, you risk being left behind.
⟩ Read More...How to Approach Debtors
Each type of debtor may need a different approach in order to collect.
⟩ Read More...Why use a Collection Agency?
Collection agencies can help you communicate, negotiate, mediate, calculate risk, and more.
⟩ Read More...Commercial Debt Collections
Our commercial debt collections firm handles virtually all aspects of collection, from the initial demand for payment, all the way through complex litigation if needed.
⟩ Read More...The Fair Debt Collection Practices Act Governs Even the Most Expert Debt Collectors
Are you looking for an expert debt collector to pursue your unpaid invoices? With RSD, you’ve come to the right place!
⟩ Read More...Four Steps Your Debt Collection Agency Recommends When You’re Pursuing Money Owed to Your Business
Here's a few of the simple steps a good debt collection agency will follow to improve the chances of a successful collection.
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How to Collect Debt from a Delinquent Commercial Account
At RSD, our staff has over 40 years of experience handling commercial and b2b debt collection. If you're having difficulty collecting on an unpaid claim, call today!
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Making the Call: The First Step to Collecting on a Delinquent Account
When you have a client who's been delinquent in their payments to your company, it's important to tread carefully to ensure your best chances of collecting your money.
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The Broken Promise: The Next Step in Collecting on a Delinquent Account
Now that you've had the conversation with your debtor, the work really begins. All debtors break promises. To keep that to a minimum is to have excellent follow-up.
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Coping with Angry or Hostile Debtors When Collecting on a Delinquent Account
You've taken a firm stance with your debtor about your expectations for payment. What do you do if, instead of cooperating, the debtor takes an aggressive posture?
⟩ Read More...Business Debt Collection in Person: The Final Step for a Delinquent Account
If all else fails and if it is practical, the final step is to arrange a personal interview with the customer.
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How Has Landing a Commercial Debt Collection Client Changed Since We Started?
RSD has been in the commercial debt collection industry for more than 45 years, having started in 1975 when the world was a very different place.
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Contacting Debtors: Changes For Us as a Commercial Collection Company in Michigan
A lot has changed since Ross, Stuart and Dawson's establishment in 1975. Learn more!
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Keeping Up With Compliances As a Commercial Collection Agency in Michigan
One of the ways in which our industry has changed over the years is the increase in the number of consumer protection laws on both the federal and state level.
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Why Is It So Important to Use a Kind Approach When Collecting Debt From Companies?
At RSD, we have proven standards that have helped maintain a successful record of commercial debt collection and kept our valued clients coming back.
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Maintaining a kind approach in commercial debt collection
Last week we talked about how important it is to keep a calm, kind approach when collecting debt. That's not always easy to do.
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When is it time to call a Commercial Debt Collection Agency?
We've given our professional advice about the best ways to collect delinquent accounts. But there are some debts that are better left to the experts!
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Commercial Collection: How old should a debt be?
When should I place a delinquent commercial account for collection? The answer can be tricky, and can have some bearing on the amount you collect.
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